Availability and Substitutions
All varieties and plug/top sizes are subject to crop yield and prior sales. Seller reserves the right to make substitutions of the same variety and similar size with the final billing made on the actual plug/top size shipped. Plug/top size substitutions are made automatically unless express “Do Not Substitute’ instructions are given at the time the order is placed.
Stock Quality Policy
All stock is Michigan State inspected and certified to be free from insects and disease. All stock is graded to meet or exceed ANSI standards.
All Orders Are Subject To A Packaging Fee
Husky Transplants, Jumbo Husky Transplants, and Dune Grass: Add 7% of LIST Price. Super Potted Liners and a/g® Jiffy® Plugs: Add 12% of LIST Price. Minimum $15 Packaging Materials and Handling Fee. Floor loaded Super Potted Liners may be picked up without a Packaging / Handling fee.
Order Inquiries, Changes, Cancellations
Order cancellations are accepted up to 6 weeks prior to your scheduled ship week / pickup date with a 25% restocking fee. No cancellations of orders are allowed 4 weeks prior to scheduled ship week / pickup date.
ABSOLUTELY NO C.O.D. SHIPMENTS. ALL PAYMENTS IN U.S. DOLLARS ONLY. All orders must have a 25% deposit that is to be prepaid in U.S. Dollars by cash, check, check by phone, or credit card at the time the order is placed. Terms will not be given to accounts pending NET 30 approval. Check should be made payable to Vans Pines Nursery, Inc.
Orders $500 or less
All orders under $500 require full payment at the time order is placed, including NET 30 Day Term accounts, and is subject to $25 processing fee.
Orders over $500
All orders over $500 require a 25% deposit when the order is placed, including Net 30 Day Term accounts. The balance of your payment must be received 6 weeks prior to the beginning of your ship week / pickup date.
Pricing and Volume Restrictions
All prices are F.O.B. West Olive, MI. Pricing does not include packaging, handling, or shipping. All current prices apply. All prices set forth herein are subject to change without notice. No plant material will be released for pickup or shipment without proper packaging. Floor loaded Super Potted Liners may be picked up without a packaging / handling fee.
Orders are shipped the best way possible depending upon plug/top size and destination via Fed Ex Freight or Fed Ex Ground Service. Plant plug/top size/volume/weight/distance affect shipping costs. Please contact your sales consultant for a shipping quote. Disclaimer: Shipping costs are estimated using current conditions. Should energy prices rise dramatically during the coming season, we reserve the right to add additional surcharges when applicable.
An additional fee is charged for any special handling/paperwork required by agricultural regulations or local quarantines. We assess a $100 processing fee for the Federal Inspection, Phytosanitary Certificate and an Import Permit required for all out of country orders.
Scheduled Ship Week
All orders are assigned a “Ship Week” located in the middle of the order form below the addresses.
Vans Pines Nursery will make every effort to ship your order to arrive by the Friday of your scheduled ship week. Due to weather and digging conditions we cannot guarantee arrival date.
The assigned ‘Ship Week’ is the EXACT DATE your order is to be picked up. PICKUPS MUST BE MADE ON YOUR ASSIGNED PICKUP DATE during the hours listed below. There are a limited number of openings for pickups per day. Orders not picked up as scheduled will incur a 25% storage fee.
Pick Up Hours
Thursday – Friday: 9am-noon and 1-4pm EST Saturday (seasonal only): 8am-noon EST. Pickups must be made on assigned pickup date.
Receiving and Acceptance
Please review the ‘Planting and Plant Handling Guide’ included with your order for proper care of your plants. The buyer assumes ownership and responsibility for all goods at the time the product is picked up by the carrier, customer, or their agent. Nursery stock is perishable. Open all shipments as soon as possible and carefully unpack and inspect plant material.
Claims and Replacement Stock
All claims for shortages or quality problems must be submitted in writing (by letter, fax or email) within 10 days after shipment. All claims for plant losses must be submitted in writing by letter, fax or email within 90 days of shipment receipt. At no time are the sellers obligated for more than the original F.O.B. cost of the stock received. All approved plant loss claims are for Plant Credit Only and may only be used for the purchase of plant material. It is the responsibility of the buyer to place an order to use your Plant Credit. Payment of shipping, handling, and packaging charges are the sole responsibility of the buyer. ABSOLUTELY NO CASH REFUNDS WILL BE ISSUED FOR PLANT LOSSES.
Per our terms, all our orders require a 25% deposit at the time the order is placed with balance due per Sales Agreement. Vans Pines Nursery shall make every effort to provide the ordered plant material at the time determined when this contract was accepted. In the event of crop failure Vans Pines Nursery reserves the right to substitute product with a suitable substitution.
Vans Pines Nursery makes no warranty of merchantability of its stock or other products, or of their fitness for any particular purpose, and makes no warranties, expressed or implied. This sales transaction is strictly on an ‘as is’ basis. In no event shall Vans Pines Nursery, Inc. be liable for any direct, indirect, special, incidental or consequential damages (including, but not by way of limitations, economic losses and lost profits) incurred or claimed by the customer. This disclaimer shall be interpreted solely with reference to the laws of the State of Michigan. All information and material posted on this website are subject to copyrights owned by Vans Pines Nursery Inc. and other individuals or entities. Any reproduction, retransmission, republication, or other use of all or part of any document found on this site is expressly prohibited, unless prior written permission has been granted by Vans Pines Nursery Inc. or the appropriate copyright owner. All other rights reserved. All prices are subject to change without written notice.
Using Online Resources
Using email addresses and making information available on our website helps reduce our Green Footprint and allows us to distribute information, news, tips and special offers quickly and efficiently. For all of us in the nursery and forestry industries, earth-friendly practices are naturally a part of our life, so PLEASE send in your Email address, check our website frequently for updates, or check out our Facebook page.